Virus and Malware Removal

Geek Squire Experts have world-class tools and professional expertise in resolving nearly any issues with viruses and spyware. Geek Squire will also inspect your computer and fix any internal issues related to your computer- including hardware and peripheral issues. For ransomware, Geek Squad can help you in various ways, including system restoration to a previous point in time. However, if the ransomware is extremely lethal, then it might require your hard disk drive to be fully formatted and wiped clean. Therefore, we at Geek Squire strongly recommend that you regularly backup all your important files and data because data can be lost during the process of fixing ransomware.

There are several sources from where your computer can get viruses or spyware, or any form of malware. Generally, when you download unauthorized applications or software from the internet, or if you download pirated software, music/audio, software, or games from torrents and warez sites, then they can carry the malware with them and install them on your computer in the background. These triggers act as blind spots and can be potentially harmful to your computer.

Again, when you are browsing the internet and entering any suspicious website, you may be presented with random pop-ups that say that your computer is infected and that you need to clean it up. When you push the button, the malware gets automatically installed in your system. Such applications are called PUP’s or potentially unwanted programs and can destroy your computer.

Additionally, browser extensions can be the key entry points to unwanted malware in your computer. If you install a potentially unsafe browser extension, the malware can get installed in your computer in the background and you will never be able to notice it.

Being smart on the internet is the key to prevent from getting malware on your computer. When you see a suspicious link, pop-up, or attachment, never click on them. As emails tend to be the most lethal entry-points for viruses, never click on any suspicious link or attachment in an email. The same is applicable on social media where you may get plenty of such links and downloadable attachments that will lure you to install something wonderful but in disguise.

Always pay attention to the origin of an email. It is very easy to check the authenticity of an email. Some emails are disguised as coming from reputed companies, but when you check the header of the email, you will easily be able to distinguish between a real email and a fake email. Do not click on emails that have poor grammar, spelling errors or highly dramatic alert language. If you see an email coming from a disguised company but the from email is suspicious or kept anonymous, or if your own email address is used to forward emails to you, never click or take any actions in the email. Always trust your gut instincts when confirming the authenticity of an email.

You can always cross-check the authenticity of the email by visiting the company’s official website and checking their official website, phone number and email addresses. You may also contact them to verify whether the email is legitimate.

It is strongly recommended not to download pirated music, movies, software or games from torrent or warez or any such websites. Whenever you download pirated files from the internet, you expose yourself to potentially dangerous malware that can come in any form and devastate your computer.

If any external source asks for access to your computer out of the blue, never allow such access. No reputable company will ever call or ask you to gain access to your computer without any valid reason to do so.

It is extremely difficult to realize that a virus has infected your computer if you do not have antivirus software in the first place. Viruses usually embed themselves deeply in a computer. Some viruses are blurry, and you will have to be highly alert or be notified by your friends that the virus has infected your system. Other viruses will make your computer slow and buggy and disrupt your computer performance in unusual ways. Some viruses can even lock you out from your computer or display random system pop-ups that are not true. There are even more dangerous viruses that affect the hardware peripherals. You may notice that your disk drive has started to crash, or your graphics device has started to crash randomly. The system may even face random Blue Screen of Death (or BSOD) and will prevent booting into the operating system.

On the other hand, spyware can appear as constant and unwanted pop-ups even when you are not surfing the internet. You may notice abnormal behaviors. For instance, you may notice that your browser settings have changed and you are unable to revert them to their original settings, or you may see new components in your browser that you had never downloaded before. You may also experience a slowdown in the system performance that includes frequent page errors and system crashes.

It is extremely important to have updated antivirus and antispyware software on your computer to prevent these types of infections. The software can alert you if such an intrusion is detected on your system. If possible, the software can also fix the problem or block it from creating any further nuisance. It can also alert you when you browse potentially unsafe websites and can keep your system healthy by periodically scanning for malware and fixing or removing it.

Yes, it is possible. In many scenarios, the system hardware can cause problems that replicate those of viruses or spyware, or any form of malware. This includes system crashes, performance slowdown, system errors, start-up issues, etc. During the diagnostic and investigation process, a Geek Squire Agent will work to inspect and look at the problems to the full extent. Then, they will repair any issues that may arise and take care of your computer problems thoroughly.